This Privacy Policy relates to our use of any personal information you provide to us through this website.

In order to provide you with our full range of services, we are sometimes required to collect information about you.

Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.

When placing an order with us, or enquiring about our products or services, we may collect information such as such as your name, e-mail address, postal address, telephone or mobile number, credit card or debit card details or other payment related informtion.

By entering your details in the fields requested, you enable us and our service providers to provide you with the services and products you select.

Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this we will specify further on these webpages why we are collecting your information and how we will use it.

We also use cookies and collect IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience, and for providing shopping basket services.

We will use your personal information for a number of purposes including the following:

- for "service administration purposes", which means that we may contact you for reasons related to the service or product you have signed up for or purchased. - to personalise the way information is presented to you - to analyse and improve the services and products offered by us. - to provide you with information about our related products and services, unless you have requested that we don't.

Where the we propose using your personal information for any other use we will ensure that we ask your permission first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) Generally, we will only use your information within our company. However, sometimes we uses third parties to process your information. We will require these third parties to comply strictly with our instructions and we will require that they do not use your personal information for their own business purposes.

We will hold your personal information on our systems for as long as is necessary for the relevant service or product, or as long as is set out in any relevant contract you hold with us. We may additionally hold your information for longer periods where we are required to do so by law.

Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to Customer Services, Oxford Ethical Trading Ltd, 95 Merewood Avenue, Oxford OX3 8EQ

This privacy policy may be updated from time to time so you may wish to check it each time you access our website. The date of the most recent revisions will appear on this page.

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